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TERMS & CONDITION

Welcome to joannahorsleyartist.com, where you can discover and purchase unique artworks created by Joanna Horsley, the artist. By using this website and making purchases, you agree to the following terms and conditions:

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1. Artwork Description and Pricing

  • The artwork descriptions, including dimensions and materials used, are provided on the product pages. The pricing is in Australian Dollars (AUD) and includes all applicable taxes and fees.

2. Payment

  • We accept payments through all major credit cards via Stripe and cash. Your payment is processed securely, and your personal information is handled in accordance with our Privacy Policy.

3. Orders

  • By placing an order, you confirm that you are of legal age to enter into a binding contract.

4. Shipping

  • We will make our best effort to deliver your artwork to the shipping address provided within the estimated delivery timeframe, which may vary based on your location. For more info on shipping visit shipping and returns.  

5. Returns and Refunds

  • If you are not satisfied with your purchase, please refer to our Returns and Refunds Policy for detailed information on initiating returns and refund procedures.

6. Copyright and Ownership

  • All artwork, images, and content on this website are the property of Joanna Horsley. By purchasing artwork, you are granted a personal, non-transferable license to display it for non-commercial use. Reproduction or distribution of the artwork is strictly prohibited without prior written consent.

7. Privacy Policy

  • Your use of this website is also governed by our Privacy Policy, which outlines how your personal information is collected, stored, and used.

8. Website Availability

  • We strive to ensure that the website is accessible and fully operational. However, we do not guarantee uninterrupted access and may, at times, need to temporarily suspend services for maintenance or updates.

9. Changes to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review the terms and conditions periodically.

10. Contact Information

By using this website and purchasing artwork, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for supporting Joanna Horsley and your appreciation of art.

Privacy & Safety

At joannahorsleyartist.com, we are committed to protecting your privacy and ensuring a safe online environment. This Privacy and Safety Statement outlines our practices concerning the collection, use, and safeguarding of your personal information and your safety while interacting with our website.

1. Collection of Personal Information

  • When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details. This information is collected solely for the purpose of processing your orders and enhancing your experience on our website.

2. Use of Personal Information

  • We use your personal information for order processing, and communication regarding your orders, and to provide you with updates and information about our artworks. We do not share your information with third parties for marketing purposes.

3. Website Security

  • We employ industry-standard security measures to protect your personal information. This includes secure socket layer (SSL) encryption technology to ensure the safe transmission of data between your browser and our servers.

4. Cookies and Analytics

  • Our website may use cookies and analytics tools to collect data about your browsing habits for website improvement and analytics purposes. You can manage cookie settings in your browser.

5. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

6. Children's Privacy

  • We do not knowingly collect or store personal information from individuals under the age of 13. If you believe that a child has provided us with their personal information, please contact us, and we will take appropriate action.

7. Communication

  • We may occasionally send you email updates about our art, promotions, or important information related to your orders. You have the option to unsubscribe from these emails at any time.

8. Safety Measures

  • We take safety seriously and strive to maintain a respectful and inclusive online environment. Any form of harassment, hate speech, or inappropriate content will not be tolerated on our website. We reserve the right to remove or block users who violate these guidelines.

9. Changes to Privacy and Safety Statement

  • We may update this Privacy and Safety Statement to reflect changes in our practices or the evolving regulatory environment. You can always find the most recent version on our website.

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By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy and Safety Statement. We value your trust and are dedicated to protecting your privacy and ensuring your safety while enjoying our art.

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If you have any questions or concerns regarding our privacy and safety practices, please contact us at johorsleyrproduction@gmail.com

Wholesale Inquiries

Welcome to joannahorsleyartist.com, where we appreciate your interest in our artwork and the opportunity to collaborate through wholesale partnerships.

This Wholesale Enquiries Policy outlines the procedures and guidelines for wholesale inquiries.

1. Eligibility

  • Wholesale inquiries are welcomed from businesses, galleries, or retailers interested in reselling our artwork.

2. Contacting Us

  • To submit a wholesale inquiry, please reach out to us through johorsleyproduction@gmail.com, providing your business name, contact information, and a brief introduction.

3. Review Process

  • Upon receiving your inquiry, we will carefully review your request. Please allow us some time to evaluate the suitability of the partnership. We may request additional information or clarification if necessary.

4. Wholesale Catalog and Pricing

  • Once your inquiry is approved, we will provide you with access to our wholesale catalog, which includes a selection of available artwork and associated wholesale pricing.

5. Minimum Order Requirements

  • We may have minimum order requirements to qualify for wholesale pricing. These requirements will be communicated when we provide access to the wholesale catalog.

6. Ordering and Payment

  • To place orders, you can use the provided wholesale catalog. We accept orders via [List Accepted Ordering Methods]. Payment terms and conditions will be specified in our wholesale agreement.

7. Shipping and Delivery

  • Shipping costs and delivery times will be detailed in the wholesale agreement. Shipping is typically the responsibility of the buyer, and we will work with you to choose the most suitable shipping method.

8. Returns and Refunds

  • Our standard return and refund policy may not apply to wholesale orders. Please refer to the terms and conditions in the wholesale agreement for information about returns and refunds.

9. Custom Orders

  • In some cases, custom orders or modifications to existing artwork may be available. Please discuss your specific requirements with us.

10. Confidentiality

  • Any information shared during the wholesale inquiry process will be treated with the utmost confidentiality. We respect the privacy of our wholesale partners and value the trust you place in us.

11. Agreement

  • Our wholesale partnership is governed by a separate Wholesale Agreement, which will outline the specific terms, conditions, and expectations of the partnership.

12. Contact Us

Thank you for considering a wholesale partnership with Joanna Horsley. We look forward to the possibility of collaborating and sharing our artwork with your customers.

 Payment Methods
Payment Methods

- Credit / Debit Cards

- Offline Payments

- Cash

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